Our promise to you: we will deal with your claim locally – everything from first notification to issuing payment is dealt with from our office in Douglas.
More about Claims
We also promise to:
- Deal with your claim as quickly and efficiently as we can
- Treat you as a real person, not an inconvenience; and
- Deal with your claim in accordance with your policy.
How to make a claim
You can make a claim in person, dealing directly with our expert claims team, by visiting our office in Douglas which is open during normal office hours.
If you are insured with us through a Broker
Please contact your broker in the first instance to lodge your claim. They will manage the claim for you, with our help.