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Contact Tower Insurance Company Ltd
Whatever you want from us, remember we are the local Insurance Company and everything we do is carried out from our office in Douglas. You are always welcome to contact us by telephone or call in if you prefer. Contact details for our Insurance Brokers can be found on our 'Find a Broker' page.
Personal Insurance
Commercial Insurance
Claims
Accounts
Business Support
Management Team
Complaints
Tower Insurance Company Ltd
Jubilee Buildings
1 Victoria street
Douglas
Isle of Man
IM99 1BF
Tel: 01624 645900
Fax: 01624 663864
Email:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Existing Customer Team
Heather Corkish
Claire Stanton
Denise Taylor
Hannah Keggin
High/Mid Networth
Tracy Corlett
New Customer Team
Mel Corrin
Lisa Macfarlane
Charlotte Quinn
Commercial Insurance
Kellie Haworth
Beccy Miller
Julie Egan
Claire Morris
Claims
Janet Allen
Laura Fenlon
Chantelle Gorman
Accounts
Craig Carney
Sue Olsen
Kate Cain
Business Support
Carol Manzi
Rosie Cubbon
| Peter Gallagher | Managing Director This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
| Emmet McQuillan | Underwriting Manager This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
| Nina Holker | Business Support Team Leader This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
| Ann Zachorecki | Business Development Manager This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
| Lizzie Lennon | Claims Operation Team Leader This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
| Amie Morris | Personal Lines Team Leader This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
| Bob Dowty | Claims Investigator This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
We hope you don't have cause to complain, but if you do, we want to know about it so we have a chance to deal with it quickly. All our policies explain our complaints process, but in case you don't have your policy to hand, here is what to do.
We aim to give our customers a high standard of service at all times.
If you are unhappy with our service for any reason, you should write to:
Peter Gallagher
The Managing Director
Tower Insurance
P O Box 27
Jubilee Buildings
1 Victoria Street
Douglas
Isle of Man
IM99 1BF
If you are still dissatisfied, you can ask the Financial Services Ombudsman to review your case. The address of the FSO is c/o Isle of Man Office of Fair Tradng, Government Buildings, Lord Street, Douglas, Isle of Man, IM1 1LE. Telephone No.: 01624 686500.
The FSO will handle most complaints which you may have concerning a contract of personal insurance. There are, however, a few instances in which the FSO is not empowered to consider complaints.
RSA Insurance Group plc is a member of the Financial Ombudsman Service (in the UK).
It is possible to choose the Law applicable to a contract of insurance covering a risk situated in the Isle fo Man. We have chosen Manx Law to apply if you live in the Isle of Man.
