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Whatever you want from us, remember we are the local Insurance Company and everything we do is carried out from our office in Douglas. You are always welcome to contact us by telephone or call in if you prefer. Contact details for our Insurance Brokers can be found on our 'Find a Broker' page.

Tower Insurance Company Ltd
Jubilee Buildings
1 Victoria street
Douglas
Isle of Man
IM99 1BF

Tel: 01624 645900
Fax: 01624 663864
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Contacts Accordion Display

Management Team - Team Leaders

Peter Gallagher FCII - Managing Director

Emmet McQuillan ACII - Underwriting Manager

Nina Holker Cert CII - Business Support/Accounts Team Leader

Lizzie Lennon Cert CII - Claims Team Leader

Amie Morris Cert CII - Personal Lines Team Leader

Kellie Hands Cert CII - Commercial Team Leader

Richard Hulme ACII - Development Manager

Existing Customer Team

Tracy Corlett - Personal Lines Underwriter

Domenica Tramontana - Personal Lines Underwriter

Nick Stephens - Personal Lines Underwriter

Jamie Bow - Personal Lines Underwriter

High/Mid Networth

Nicola Davis - Personal Lines Underwriter

New Customer Team

Dean Teare - Personal Lines Underwriter

Shaquira Taubman - Personal Lines Underwriter

Lemara Wall - Personal Lines Underwriter

Commercial Insurance

Claire Morris Cert CII - Commercial Vehicle/Fleet & Motortrade Underwriter

Melony Corrin - Commercial Underwriter

Claims

Bob Dowty - Claims Investigator

Heather Corkish Cert CII - Claims Investigator/Handler

Davina Holker - Claims Handler

Natalie Whitmore - Claims Handler

Accounts

Kate Cain - Senior Accounts Assistant

Kath Davis - Accounts Assistant

Janet Allen - Accounts Assistant

Business Support

Tristan Warrillier-Grant - Business Support Administrator

Rosie Cubbon - Business Support Administrator

 

Complaints

We hope you don't have cause to complain, but if you do, we want to know about it so we have a chance to deal with it quickly. All our policies explain our complaints process, but in case you don't have your policy to hand, here is what to do.

We aim to give our customers a high standard of service at all times.

If you are unhappy with our service for any reason, you should write to:

Peter Gallagher
The Managing Director
Tower Insurance
P O Box 27
Jubilee Buildings
1 Victoria Street
Douglas
Isle of Man
IM99 1BF

If you are still dissatisfied, you can ask the Financial Services Ombudsman to review your case. The address of the FSO is c/o Isle of Man Office of Fair Trading, Thie Slieau Whallian, Foxdale Road, St Johns, Isle of Man, IM4 3AS. Telephone No.: 01624 686504.

The FSO will handle most complaints which you may have concerning a contract of personal insurance. There are, however, a few instances in which the FSO is not empowered to consider complaints.

RSA Insurance Group PLC is a member of the Financial Ombudsman Service (in the UK).

It is possible to choose the Law applicable to a contract of insurance covering a risk situated in the Isle of Man. We have chosen Manx Law to apply if you live in the Isle of Man.