Had an accident? Has your property been lost or damaged? Has the unthinkable happened? We know you bought insurance to protect you in such circumstances. Our objective is to make sure you feel it was money well spent. So how do you make a claim with Tower Insurance?
If you are insured with us through a broker, speak to them first. They will manage the claim for you.
If you are insured direct with us, you can:
Our promise to you:
What happens if....
Your car is damaged:
We have 3 recommended repairers locally. Just give us a call and we will arrange for one of them to look at your car for you. If you are comprehensively insured, you are entitled to a courtesy car whilst yours is being repaired. You even get a lifetime guarantee on all paint and body work carried out by our recommended repairers. We also have a local motor engineer on hand if we need to inspect your car.
Your property is damaged, lost or stolen:
We deal with most claims ourselves – even the larger ones. If something more significant has happened, give us a call as soon as possible. If necessary, we will come out to see you ourselves. And because we have good relationships with many local contractors, we often know who is best placed to help you with repairs.
Whatever type of claim it may be, if we need to send you a cheque, we will do it as soon as possible after we have agreed settlement with you. We know we can do this, because all our cheques are issued locally, from our office in Douglas.